Contact Loxley House Family Practice
We are a family medical practice located in Bathurst, committed to providing a comprehensive medical service to you and your family. The experienced and friendly reception and nursing staff are happy to be of assistance. All patient information is protected by a strict code of confidentiality and the National Privacy Principles.
PROBLEMS AND COMPLAINTS
We realise that problems can arise with medical care. If you have any queries or problems with any aspect of your health care, please do not hesitate to speak with one of our doctors or a member of our staff. If you have any complaints that you feel cannot be resolved, you can contact The Medical Complaints Body for NSW by phone on 1800 043 159 or at:
Medical Complaints Body for NSW
Health Care Complaints Commission
Locked Bag 18, Strawberry Hills 2012

Email is not a secure form of communication and is not encouraged by Loxley House Family Practice for this reason. Patients must be aware that any communication they direct to the surgery via email is also NOT secure and confidentiality cannot be guaranteed.
*Please request all prescriptions and queries via phone or HotDoc. All appointments to be booked via phone or the ‘Book Online’ tab.